I called Catalina in when my baby boy was about 12 months old. I must have spoken to almost 20 sleeping consultants, including Catalina. Compared to other consultants, Catalina was very patient, sincere and calm during my very initial enquiry call. She asked about my boy’s routine in detail, and gave some constructive comments as to what I did wrong.
Our very first call before I engaged her lasted for almost 30min and she assured me that she would respect our parenting style and make a tailored plan to suit our family (and so she did!).